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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Robinson

December 6, 2023

5  out of  5 rating by Kelly Robinson
"Grady is the best agent ever. His staff is just as great. Josh is very helpful!"
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Nick Williams

October 26, 2023

5  out of  5 rating by Nick Williams
"Whenever I need a policy for renter's/car insurance, this place has my back. They always answer the phone and are prompt with emails and have great customer service. I'll be going to them for all my insurance needs!"
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lillie lewis

October 20, 2023

5  out of  5 rating by lillie lewis
"Erin was kind, helpful, and transparent making the process of getting a quote and switching my insurance very smooth and worry free"
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Austin Weiss

March 24, 2022

5  out of  5 rating by Austin Weiss
"Best branch I have worked with. Kudos to Megan Williams for assisting me, treating me like an actual customer."
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Muddy Roots

January 27, 2022

5  out of  5 rating by Muddy Roots
"Been with this agency for years. Always takes care of what I need quickly and efficiently. I work with his agent, Josh Hagen. Great agent, I swear he never takes a day off, always there when I need any changes to my account."
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Peggy Wilcox

May 25, 2021

5  out of  5 rating by Peggy Wilcox
"When I have a question about my insurance, I know that whoever answers the phone will be able to help me. I like knowing that if I need help with anything that they are there and have my back. I have OnStar in my car and I have Grady Hansen for the rest of it."
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Tim Crow

May 18, 2021

5  out of  5 rating by Tim Crow
"Simply can not say enough good things about Grady and his staff. We relocated here from Chicago two years ago and our Chicago agent helped connect us with Grady. It has been an amazing experience since day one. We have multiple policies covering many things with Grady and could not be happier. Beyond the product, what stands our about Grady is his responsiveness. Fortunately I have not had a great need to contact him but the times that Have emailed or called I have gotten a response within literally minutes. It is almost amazing how fast it is at times. That is one of the things I personally like to have in an agent. You hope not to need them but when you do, you usually need fast attention and you will get it here"
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Abraham Cadmus

April 2, 2020

5  out of  5 rating by Abraham Cadmus
"This past weekend I had yet another positive experience with Grady's staff. 1 of hundreds that I have had over the past decade. Thanks!"
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Grady Edgar

February 5, 2020

5  out of  5 rating by Grady Edgar
"Run by a straightforward businessman who treats you like family- highly recommend! Plus his name is Grady so he has the best name ever lol!"
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Kim - The TomKat Studio

March 7, 2019

5  out of  5 rating by Kim - The TomKat Studio
"We love working with Grady Hansen and his team at State Farm. They are always quick to respond to set up new policies and make changes as needed. We have worked with Grady for many years and are very happy with the service we receive. Highly recommend!"
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Mack Kline

February 26, 2019

5  out of  5 rating by Mack Kline
"Absolutely love this office. I’ve had my renters insurance for about a year with them and I couldn’t be happier with the service. I work a lot with Kayleigh on my policies and she makes it so easy to understand the confusing world of insurance. Whether I’m calling or going in I am always greeted warmly."
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Brandon Woods

February 7, 2019

5  out of  5 rating by Brandon Woods
"Awesome service and great staff. I would gladly recommend this agency to all my peers. 5 stars!!"
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Nancy Bahena

December 16, 2018

5  out of  5 rating by Nancy Bahena
"Being a State Farm customers has been such a great experience, especially because our agent Jake (lol, Jake from state farm) goes above and beyond and is always helping us! I truly appreciate him! I will continue to suggest State Farm to friends and family. Thank you!!"
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Jeff Seifert

December 12, 2018

5  out of  5 rating by Jeff Seifert
"Grady and his team are ALWAYS so helpful, knowledgeable, and friendly! They make me actually enjoy talking about insurance!"
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Judy Rapp

December 11, 2018

5  out of  5 rating by Judy Rapp
"Jake was extremely fast, friendly and efficient in getting me coverage for my vehicle while I was in line at the Motor Vehicle! Other staff members have also followed through and handled our insurance needs. You guys rock!"
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Bpc 100

November 8, 2018

5  out of  5 rating by Bpc 100
"Getting my insurance bundled through Grady Hansen’s State Farm was the best decision I made for my auto and home insurance. Jake is a creative, knowledgeable agent and showed me how I can save with superior plans in place. I owe them a huge thank you and wish i had done it sooner!"
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Jamie Aiken

November 6, 2018

5  out of  5 rating by Jamie Aiken
"Best office! They take care of you quickly. It's so great to call a place and actually get a person on the phone right away, and I've never been put on hold! We have everything with Grady, our residence, cars and our rental property. We couldn't be happier than with him and his team!"
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Fabiola Lago

November 6, 2018

1  out of  5 rating by Fabiola Lago
"I do not recommend it. If I could I would rate it 0 stars. When someone has a problem they disappear. I will change secure company"
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Nycki Schroeder

September 7, 2018

4  out of  5 rating by Nycki Schroeder
"Grady was able to help answer all my questions and went above and beyond to make up for a small amount of miscommunication in their office. He has a good team and is a great leader."
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James A

August 10, 2018

5  out of  5 rating by James A
"A modern looking office with a knowledgeable agent and a great team of young professionals."
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Devon Dreyer

July 27, 2018

5  out of  5 rating by Devon Dreyer
"All of the people in this office are excellent. The customer service here is absolutely unparalleled. Keep up the good work!"
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Meri Kuvent

November 11, 2016

5  out of  5 rating by Meri Kuvent
"Great office- they are not just reactive but proactive to saving you money. They have made several suggestions that helped me save money. Highly recommend!"
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June 15, 2014

5  out of  5 rating by LV
"Great office to work with!!!!!! Were always there and in a good mood!!! Saved me money on my car insurance and got me set up with renters insurance as well."
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June 12, 2014

5  out of  5 rating by Chandler
"Thank you to Grady Hansen and his team for helping me save money on my auto insurance and home insurance. They also got us great rates on our life insurance as well. Thanks Grady and State Farm Insurance!!!!"
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Christina Smith

October 5, 2010

5  out of  5 rating by Christina Smith
"We use Grady for our home insurance, car insurance, jewelery, life insurance and renters insurance. He is so personable and always keeping an eye out for us. We aren't just another name, he knows each member of our family. Our rates are great and the service is even better. He once offered to drive to the airport and meet us with paperwork when we were buying a new car. I wouldn't trust anyone else with all of our insurance needs. It's nice to feel like someone is trying their hardest to earn your business."