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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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stewart

May 9, 2026

5  out of  5
rating by stewart
"Grady has been our agent since moving to the east valley in 2012. He has taken care of auto, home and life coverages. The entire office is great to work with and have been of great help in getting us the right coverages, being our advocate when dealing with corporate office, claims adjusters or vendors. They have been there through it all and it is appreciated. It’s great to be able to talk with someone versus the automated world of the insurance industry."
We responded:
"Hi Stuart! I can not believe it has been that long! Where does the time go! We love working with you! Thank you for taking the time to leave a review!"
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James O

May 9, 2026

5  out of  5
rating by James O
"I have had a different car insurance company every 6 months for over 3 years. Always looking for better rates so I never stayed with same company. Erin Hagen ( of Grady Hansen's State Farm Insurance)had given me a quote that was very reasonable with my driving needs but I had a current policy at the time. When that policy was about to expire I received an email from Erin stating that she could get me even less expensive rates than what was quoted just 2 months prior. Not only did she remember when I was due for a renewal of policies but got me an even better price,she got me hooked. Throughout my term whenever I had a question about my policy she never hesitated to either answer me or get my me the info I needed. So,the next term had arrived and not even needing to check around for lower rates I not only renewed my policy but I upgraded my coverage and added on another vehicle. I see myself staying with this company because of Erin and her devotion to her clients and Grady Hansen because of his foresight to have her as an associate."
We responded:
"Thank you for the fantastic review James! That was really nice! I am so glad Erin’s proactive approach and dedication earned your trust and your business. We take great pride in staying on top of our clients' needs to ensure they get the best possible value and protection!"
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Tarak Islam

May 8, 2026

5  out of  5
rating by Tarak Islam
"I had a great experience working with Grady Hansen at State Farm. From the start, he was professional, patient, and took the time to clearly explain all my coverage options without any pressure. He made the entire insurance process feel simple and stress-free. Whenever I had questions, Grady responded quickly and made sure I fully understood everything before making decisions. It’s rare to find someone so attentive and genuinely focused on helping clients find the right protection for their needs."
We responded:
"Thank you so much Tarak for the kind words! I’m glad we could help make the insurance process simple and stress-free for you. We aim to ensure every client feels confident and fully informed about their coverage, so it’s great to hear you had such a positive experience. I appreciate the recommendation!"
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david jorgensen

May 6, 2026

5  out of  5
rating by david jorgensen
"Grady Hansen and crew are the friendliest, fastest, and most competent agency I've ever dealt with. Never waited more than a millisecond for anything I've ever needed by phone or email they're always ON!!"
We responded:
"Thanks David for being a long time customer and always trusting us with your insurance! We appreciate you!!!"
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Andy Frie

May 5, 2026

5  out of  5
rating by Andy Frie
"Been with this office for almost six years, ever since I moved from MN. Everyone I have ever called and worked with has been super helpful."
We responded:
"Thank you for taking the time to leave a review, Andy! We’re so glad we could help make your transition from Minnesota easier and that you've had such a positive experience with our team over the last six years. We appreciate your continued trust in us!"
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Diego Ascencio

April 17, 2026

5  out of  5
rating by Diego Ascencio
"I’ve had a great experience working with Meagan. She is always responsive, quick to answer questions, and made the whole process easy to understand. Most importantly, she took the time to find me solid coverage at a really competitive price. I’d definitely recommend her to anyone looking for reliable and efficient service."
We responded:
"Thank you for the recommendation, Diego! We’re so glad Meagan could make the process easy and find you great coverage at a competitive price. We pride ourselves on being responsive and efficient, and we appreciate you trusting us with your insurance needs."
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tonja b

April 16, 2026

5  out of  5
rating by tonja b
"Always amazing to work with! We have used Grady and his team for well over 10 years. Hands down the best! Communication is great and they are always right on top of anything we need!"
We responded:
"Hi Tonja! We really appreciate the feedback! Reliability and clear communication are our top priorities, so it’s great to hear we’re hitting the mark for you. Thank you for trusting us with your business for over a decade—we’re always here when you need us."
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Jeet Krishnan

April 15, 2026

5  out of  5
rating by Jeet Krishnan
"Meagan was very helpful and quick to respond. Good company to work with"
We responded:
"Hi Jeet, thank you for the kind review and for mentioning Meagan — we’re glad you found a great price and that she could help you quickly, and we really appreciate you choosing our office for your insurance!"
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Carolyn Gleeson

April 14, 2026

5  out of  5
rating by Carolyn Gleeson
"I had to get into my account to update a setting in order for my Drive Safe application would work properly. My tech help got me to make changes so I could log back into my account. Got it done."
We responded:
"Thank you for sharing your experience with our office Carolyn. We’re glad our team could help you get back into your account so Drive Safe & Save is working properly! "
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Kevin Pearson

April 14, 2026

5  out of  5
rating by Kevin Pearson
"Grady Hansen Insurance is always great to deal with and very helpful with requests. Very professional. Would highly recommend."
We responded:
"Kevin, thank you for your kind words about our team. We appreciate your trust in our office and look forward to continuing to help with your insurance needs in the future."
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Allan Kiefer

April 13, 2026

5  out of  5
rating by Allan Kiefer
"I recently worked with Meagan regarding my homeowners insurance. Chase Bank needed some immediate documentation from State Farm. Within minutes Meagan provided exactly what we needed and stayed with us online until everything was sent and successfully received. I am very pleased with the constant excellent customer service Meagan provides… Allan"
We responded:
"Allan, thank you for sharing your experience! I'm happy to hear that Meagan was able to assist you with your insurance needs and provide you with a fair premium. We’re always here to help with any questions or future needs you might have!"
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robin stegman

April 8, 2026

5  out of  5
rating by robin stegman
"We had an excellent experience working with Josh Hagen at Grady Hansen State Farm. He spent a full 45 minutes on the phone with me, walking me through every detail of our homeowners insurance and making sure I truly understood our coverage options. His patience, knowledge, and willingness to take the time to answer all of my questions made the process feel easy and stress-free. You can tell he genuinely cares about his clients and wants to make sure they’re properly protected and not just rushed through a transaction. I highly recommend Josh if you are looking for someone who is thorough, professional, and truly committed to great service."
We responded:
"Thank you so much Robin for sharing this thoughtful review of your experience with Josh and our office — we’re glad he could make your homeowners coverage clear and stress-free, and we truly appreciate your recommendation!"
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Habtom Amde

April 6, 2026

5  out of  5
rating by Habtom Amde
"Great customer support !"
We responded:
"Thanks Habtom for taking the time to share this! Our Chandler State Farm team really appreciates you and we’re glad we could help with your insurance needs. If you ever have questions, we’re here to help."
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Patrick Melia

March 25, 2026

5  out of  5
rating by Patrick Melia
"Requested a loss history on my house and received it within minutes of my request. Great response from Erin. Thank you very much."
We responded:
"Thank you, Patrick! I'm happy to hear that Erin was able to assist you quickly with your request. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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John Miles

March 5, 2026

5  out of  5
rating by John Miles
"Had the pleasure of working with Victoria, she was knowledgeable and took the time to figure out what was best for me. Wish she would have reached out sooner! Saved me a ton of money."
We responded:
"Thank you, John! I'm glad Victoria could provide you with the right solutions and help you with your insurance needs. We appreciate your feedback. If there's anything else you need, just let us know!"
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Nancy Zygutis

February 27, 2026

5  out of  5
rating by Nancy Zygutis
"Big shout out to Josh Thank you for solving my problem with renter's insurance Josh step up to ensure all my issues were resolved,I really appreciated it and thanks again Nancy Z"
We responded:
"Nancy, thank you for your wonderful feedback! I'm happy to hear that Josh was able to assist you with your insurance needs. We appreciate your kind words and are always here to help. Let us know if there's anything else we can do for you!"
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Ethan Hoff

February 24, 2026

5  out of  5
rating by Ethan Hoff
"Great customer support and service! Meagan was quick to respond and with kind and thoughtful responses making it a breeze getting my car insurance set up."
We responded:
"Ethan, thank you for your wonderful feedback! I'm happy to hear that Meagan provided you with quick and thoughtful support while setting up your insurance. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Deb Farrell

February 10, 2026

5  out of  5
rating by Deb Farrell
"I am truly happy with this agency. I work with Erin Hagen. She is so nice & responds quickly. All of my questions are always answered and explained in a timely manner. I highly recommend their services."
We responded:
"Hey Deb! Erin really enjoyed helping you and appreciates your kind words. She’s glad she could answer all your questions about your RV and auto coverage quickly and clearly. It’s great to hear you’re happy with the experience and recommend the services. Thank you for sharing!"
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Greg Duchesne

February 3, 2026

5  out of  5
rating by Greg Duchesne
"Josh & the rest of the agents helped us file paperwork, switch our coverage to another car until we found another vehicle & were prompt in returning our calls when questions came up about what to do."
We responded:
"Thank you, Greg! I'm happy to hear that Josh and the team were able to assist you with your coverage needs and provide prompt responses to your questions. We’re always here to help with any future insurance needs or questions you might have!"
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Allan Milloy

February 2, 2026

5  out of  5
rating by Allan Milloy
"Been with Grady Hanson State Farm since moving to Az in 2010. Whenever I have problems Megan and the rest of his staff are always ready to help quickly and correctly! Thanks Grady and his team!"
We responded:
"Thank you, Allan! I'm happy to know that Megan and the team have been able to assist you effectively since 2010. Your trust means a lot to us. If there's anything else we can do for you, just let us know!"
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Darrin Jackson

January 22, 2026

5  out of  5
rating by Darrin Jackson
"I’ve been with Grady Hansen (State Farm Insurance) for a few years now. His Staff (Erin) has been great!! Great experience!! Thank you!!"
We responded:
"Thank you, Darrin! I'm happy to hear that you've had a great experience with our office and that Erin has been helpful. We appreciate your continued trust over the years. Let us know if there's anything else we can do for you!"
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Iasonas Hadjichristodoulou

January 21, 2026

5  out of  5
rating by Iasonas Hadjichristodoulou
"Grady Hansens Agency has been very helpful to me answering my questions and responding early. Also lowered my premium slightly after some new moves which is very helpful."
We responded:
"Thank you, Iasonas! I'm glad our office could assist you with your questions and make adjustments to your premium. It's great to know that our efforts have been helpful. If you need anything else, feel free to reach out!"
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Arturo Armendariz

December 20, 2025

5  out of  5
rating by Arturo Armendariz
"Excellent customer service i had 2000 questions and 2000 questions were answered thank you.."
We responded:
"Arturo, thank you for your fantastic review! I'm glad we could answer all your questions and provide the excellent service you deserve. If there's anything else you need, feel free to reach out anytime!"
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Chris

December 3, 2025

5  out of  5
rating by Chris
"Erin did it perfect. She reached out thru emails. She provided everything I asked. Not pushy at all. Great person. I already told her we will be together a long time. Hansen should be everybody's choice"
We responded:
"Thank you, Chris! I'm happy to hear that Erin provided you with excellent service and met all your needs. It's wonderful to know you had such a positive experience. If you ever need anything else, feel free to reach out!"
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Chad Siragusa

December 1, 2025

5  out of  5
rating by Chad Siragusa
"I've been a customer pf Grady Hansen and the wonderful team over there for over 15 years. They have always provided the best customer service and help every time I need it."
We responded:
"Thank you, Chad, for your loyalty and kind words! I'm happy to know that our team has consistently provided you with excellent service over the years. We truly appreciate your trust in us. If there's anything you need, feel free to reach out anytime!"